Salehs LLP is a limited liability partnership registered in England and Wales registration number OC319982. Registered Office as displayed below.
VAT number 437 798 493
Authorised and regulated by The Solicitors Regulation Authority SRA ID 450305
We use the word “Partner” to refer to a member of the LLP or an employee or consultant with the equivalent standing or qualifications. A list of the members of the LLP is displayed at the registered office together with a list of those non-member who are designated as partners.
In the unlikely event of there being any claim against us arising from the services which we provide to you the maximum amount of any claim will be limited to £10,000,000 per claim (being the limit of our indemnity insurance cover), and no greater amount may be claimed in any circumstances. We will provide to you on request the name and contact details of our Professional Indemnity Insurer
Salehs is not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by The Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at www.fca.org.uk
Our relationship with you will be governed by English Law and will be subject to the exclusive jurisdiction of the Courts of England and Wales.
Equality and Diversity
We are committed to equality and diversity in all our dealings with clients, employees and others. Please contact the Practice Manager if you would like a copy of our equality & diversity policy.
The professional rules relating to solicitors’ firms, including the Code of Conduct can be accessed on the website of the Solicitors Regulation Authority at www.sra.org.uk
We use the information you provide primarily for the provision of legal services to you and for related purposes: updating and enhancing client records, analysis to help us manage our practice, statutory returns, legal and regulatory compliance. Our use of that information is subject to your instructions, the Data Protection Act 1998 and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisors. You have a right of access under the data protection legislation to the personal data that we hold about you. We may from time to time send you information which we think might be of interest to you. If you do not wish to receive that information please notify us in writing.
We are committed to providing a high quality legal service. If something goes wrong or you are unhappy with your bill we want you to tell us about it. This will help us to improve our standards
If you have a complaint please contact us in writing with the full details of your complaint to
Mr A Hawkes, Practice Manager, Salehs LLP, Didsbury House, 748 Wilmslow Road, Didsbury, Manchester, M20 2DW, or email, email@example.com
On receipt of your complaint:
- We will send you an acknowledgement of your complaint within 3 days.
- We will pass your complaint to your complaint handler
- A full detailed reply will be sent or a letter explaining when you can receive this will be sent to you within 14 days of your complaint.
- If you are not satisfied with the outcome of your complaint you may make ask for a review of the decision to our Practice Manager within 7 days.
- Our Practice Manager will then pass your complaint to the Senior Partner for further consideration.
- A detailed reply will be sent to you within 7 days.
- If still unresolved at this stage, you may take your complaint to the Legal Ombudsman. Normally, you will have to bring your complaint to the Legal Ombudsman within 6 months of receiving a final response from us about your complaintand 6 years from the date of the act or omission giving rise to the complaint or alternatively 3 years from the date you should reasonably have known there are grounds for complaint (if the act/omission took place before 6 October 2010 or was more than 6 years ago).